Privacy Policy

Information We Collect

When you contact us, request a class, submit an enrollment form, or otherwise interact with this website, we may collect the following categories of information:

• Identifiers — your name, mailing address, email address, and telephone number.
• Enrollment information — the course or class date you request, prior training experience, and any details you choose to provide in a message or form field.
• Payment and transaction information — records of course fees paid, processed through our payment provider. We do not store full payment card numbers on this website.
• Internet and device activity — IP address, browser type, device type, referring page, pages viewed, and the dates and times of your visits.
• Approximate location — general geographic area derived from your IP address, used to understand which counties we are serving.
• Communications — the content of emails, text messages, chat conversations, and voicemails you send us.
• Inferences — conclusions drawn from the above, such as which courses may be relevant to you.

How We Use Your Information

We use the information described above to:

• Respond to your inquiries and schedule your class or range appointment.
• Process enrollment, course fees, and the documentation required for your permit application.
• Send you appointment confirmations, reminders, schedule changes, and other transactional messages.
• Send you course announcements and marketing communications, where you have not opted out.
• Maintain the training and certification records we are expected to keep as a training provider.
• Operate, maintain, secure, and improve this website.
• Detect and prevent fraud, abuse, and unauthorized access.
• Comply with applicable law and respond to lawful requests from government authorities.

Where the Information Comes From

We obtain information directly from you when you fill out a form, call, email, or text us; automatically through cookies and similar technologies when you browse this website; and from the service providers who host this website, process payments, and deliver our email and text messages on our behalf.

How We Share Information

We do not sell your personal information, and we do not rent, loan, trade, or lease it for anyone else's marketing purposes. We share information only as follows:

• Service providers — website hosting, form processing, email and text message delivery, analytics, and payment processing vendors who act on our instructions.
• Range and facility partners — where a partner facility requires a roster or waiver in order to conduct your live-fire session.
• Legal and safety — where disclosure is necessary to satisfy any law, regulation, subpoena, court order, or governmental request, or to protect the rights, property, or safety of our students, staff, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of all or part of our business.

Text Messaging

If you provide your mobile number, you may receive text messages from us about your enrollment, class schedule, and appointment reminders. Message and data rates may apply. You can stop receiving text messages at any time by replying STOP, and you can request help by replying HELP or contacting us directly.

Cookies and Analytics

This website uses cookies and similar technologies to keep the site functioning, remember your preferences, and understand how visitors use our pages. We use analytics tools, which may include Google Analytics, to measure traffic and page performance in aggregate.

Most browsers let you refuse or delete cookies through your browser settings. If you disable cookies, some parts of this website may not work as intended.

Advertising and Online Tracking

Third-party advertising partners may use cookies, pixels, and mobile advertising identifiers to show you our ads on other websites based on your visit here. You can opt out of interest-based advertising from participating companies at networkadvertising.org or optout.aboutads.info.

This website does not currently respond to browser "Do Not Track" signals.

Your Choices

• Marketing email — unsubscribe using the link at the bottom of any marketing email. We will still send transactional messages about a class you have enrolled in.
• Text messages — reply STOP to any message.
• Access, correction, and deletion — contact us at pg13ccw@gmail.com to request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. We may need to retain certain training and certification records where the law requires it.

California Residents

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion of your personal information; to request correction of inaccurate personal information; and to not be discriminated against for exercising these rights.

We do not sell personal information for monetary consideration, and we do not disclose personal information to third parties for their own direct marketing purposes. To exercise any of these rights, email pg13ccw@gmail.com or call 747-CCW-2000. We may need to verify your identity before responding.

Data Retention

We keep personal information for as long as it is needed for the purposes described in this policy, and afterward for as long as we are required to retain training and certification records or to resolve disputes and enforce our agreements.

Security

We maintain physical, electronic, and procedural safeguards designed to protect the information we collect. However, no method of transmitting or storing data over the Internet can be guaranteed to be one hundred percent secure, and we cannot guarantee the absolute security of your information.

Children's Privacy

Our courses and this website are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it. Minors may only participate in training where California law permits and a parent or legal guardian has provided written consent.

Links to Other Sites

This website may link to websites we do not operate, including range facilities, licensing agencies, and payment providers. We are not responsible for the content or privacy practices of those sites. Please review their policies before providing them with information.

Processing in the United States

We operate in the United States, and all information we collect is processed and stored in the United States. If you access this website from outside the United States, you acknowledge that privacy protections here may differ from those in your home country.

Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when we post the revised policy to this page and update the "Last Updated" date above. Your continued use of this website after we post changes means you accept the revised policy.

Contact Us

Questions about this Privacy Policy, or a request regarding your information, can be directed to:

PG-13 CCW Training Academy
6323 Van Nuys Blvd, Van Nuys, CA 91401
747-CCW-2000
pg13ccw@gmail.com